The offer and sale of products on our Croatto.it internet site are regulated by these General Conditions of Sale.
Products bought on Croatto.it are sold directly by Croatto 1901 S.r.l. (“Croatto.it”), a company registered in the Udine Business Register with number 130167, Tax Reference and VAT no. 0028813035, with headquarters in Via Mercatovecchio 11, 33100, Udine, Italy.
Law 206 of 6th September 2005. Personal data requested at the stage of shipment of orders is collected by Croatto.it and processed on computer media in order to satisfy the obligations arising under the contract concluded with the customer and will not be in any case or on any account handed over to third party companies that are not directly necessary for the conclusion of the contract. The personal data will not be used for sending publicity material, promotions or similar, since this activity must provide for the express consent of the owner of the data. Croatto.it guarantees to its customers respect for the law on matters of handling personal data, regulated by the privacy code under Law no. 206 of 6th September 2005. The data handler is Croatto 1901 srl – Via Mercerie 8 - 33100 Udine
Request for erasure of personal data
Personal data is collected in order to register the customer and activate for him the procedures for implementing this contract and the related necessary communications; such data is processed electronically according to current law and can only be produced on the request of judicial authorities. The interested party has the right: to ask for confirmation of the existence in the premises of Croatto 1901 Srl of their own personal data; to know of its origin, the reason and aim of its processing; to obtain its updating, correction and supplement; to ask for its erasure, its transformation into anonymous form or its blocking in the case of illegal processing; to oppose its processing for legitimate reasons or in the case the use of the data for sending publicity material, commercial information, market research, direct selling or interactive commercial communications. Obtaining the erasure of one’s own personal data is dependent upon the sending of a written communication sent by postal delivery to the headquarters of the Company. The holder of the collection of personal data is Croatto 1901 srl – Via Mercerie 8 - 33100 Udine
Pricelist and Invoicing
The indicated prices on the Croatto.it website are inclusive of VAT. They exclude the costs of transport that will be applied at the payment stage. The product prices may be subject to updating. Ascertain the final selling price before forwarding the related order form.
Every order is issued with a valid invoice and it is also as a packing list that can be used as documentary proof of the guarantee.
Guarantee on purchased products
All products offered and sold by Croatto.it are from the best Italian and international luxury brands and are bought directly from official Italian distributors.
Every item available on Croatto.it is covered by the guarantees normally given by the producer brands through traditional sales channels. This guarantee is valid on the international level at any authorised reseller of the brand and lasts for two years save for exceptions.
Not guaranteed is damage caused by misuse and we will not accept responsibility for direct or indirect damage arising from the improper use of products sold by us.
Images and colours of products on view could nevertheless not fully correspond with the real ones because of the effect of the Internet browser and the monitor used.
Right of Withdrawal
If for any reason you are not satisfied with your order and in the unfortunate case in which products that do not match what was requested are delivered, you can return the purchased product, without having used it, within ten days after the delivery date. The only conditions that we ask of you are inherent to the product: it must not have been used; therefore it must be intact, must not have suffered any sort of damage, must have attached the suppliers tag and seal (ISY) and still have its original packaging.
Croatto.it undertakes to give the most careful and precise service possible, nevertheless inadvertent technical or factual inaccuracies and/or typographical errors could occur. Croatto.it reserves the right to make amendments and corrections to the website every time it becomes necessary without any form of prior announcement. Croatto.it does not guarantee that the information contained on its website conforms to the jurisdiction of every country or that the products on display on the website are available for purchase and sale in all jurisdictions.
Remember that you will be solely responsible for using Croatto.it and its content. In fact, Croatto.it cannot be considered responsible for a use of the website and its contents on the part of its users that does not conform to current regulations.
In particular, you will be the one and only one responsible for the communication of information or data that is incorrect, false or related to third parties without the latter having expressed their consent, as well as taking into consideration its incorrect use.
The user is responsible for the custody and correct use of his own personal information, including therein the credentials that allow access to the exclusive services, as well as any consequential damage or prejudice that might be at the expense of Croatto.it, that is to say third parties, following incorrect use, loss or removal of such information.
For any information, contact our customer service: firstname.lastname@example.org
For specific information regarding shipping orders, refunds any anything else, please visit the shipping and assistance area.